Computer Support Specialist

2 weeks ago


Corinth, Mississippi, United States PC Station Full time
Job Title: Computer Support Technician

This position is for a skilled Computer Support Technician with a company in Corinth, MS.

Job Summary:

We are currently looking for a technical support candidate to join our team at PC Station. This position includes remote support as well as onsite support for our customers. The ideal candidate will have strong troubleshooting skills, analytical and problem-solving skills, and the ability to multi-task and work with others to resolve IT-related issues.

Key Responsibilities:
  • Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
  • Provide technical support for hardware, software, and network-related issues.
  • Assist users with data migrations and maintain and develop IT-related procedures required to support our customers.
  • Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
  • Provide public folder management support, including permission and administrator roles.
Requirements:
  • Requires a minimum of 6 months of IT experience.
  • Must demonstrate strong troubleshooting skills, analytical and problem-solving skills, and the ability to multi-task and work with others.
  • Must have a working knowledge of current Microsoft-supported Windows operating systems.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint.
  • Ability to communicate effectively with all levels of employees and outside contacts.
Physical Demands:

This position requires the ability to lift up to 75 pounds, stand and walk for prolonged amounts of time, twist, bend, and squat periodically. The position will also require cabling and getting into attics and under residential and commercial property and getting into tight places.



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