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Customer Experience Representative

2 months ago


Andrews, United States Windstream Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Local Connection Consultant. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our customers, promoting our products and services, and building strong relationships with our community.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Engage in sales activities to promote our products and services to customers.
  • Collaborate with our operations and technical teams to ensure seamless customer experiences.
  • Represent our company at local events and community functions to build brand awareness and promote our services.
  • Develop and maintain strong relationships with our customers to ensure their satisfaction and loyalty.
  • Stay up-to-date on our products and services to provide accurate information to customers.
Requirements:
  • Experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • High school diploma or equivalent required.
  • Valid driver's license.
What We Offer:
  • Competitive salary and commission structure.
  • Opportunities for career growth and professional development.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Flexible work arrangements and work-life balance.