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Customer Service Ambassador

2 months ago

Greenville South Carolina, United States Fetch Veterinary Full time

Job Summary:

FETCH VETERINARY is seeking a dedicated and customer-focused Guest Services Representative for a part-time position. As a Guest Services Representative, you will play a critical role in ensuring the smooth operation of our veterinary hospital during the overnight hours.

Key Responsibilities:

  • Welcome and assist clients during the overnight hours, providing exceptional customer service and ensuring a positive experience.
  • Check in and admit patients, maintaining accurate records and ensuring seamless communication with the veterinary team.
  • Answer phone calls and address client inquiries in a professional and courteous manner.
  • Assist with administrative tasks, such as filing and data entry, to support the efficient operation of the hospital.
  • Collaborate with the veterinary team to ensure smooth operations and provide exceptional care to our patients.

Requirements:

  • Reliable and compassionate individual with excellent communication skills.
  • Ability to remain calm in high-stress situations and provide comfort to worried pet owners.
  • Passion for animals and experience working in a fast-paced environment.

About FETCH VETERINARY:

FETCH VETERINARY is a leading provider of veterinary care, dedicated to delivering exceptional service and care to our patients and their owners. We are committed to creating a positive and supportive work environment for our team members.