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Restaurant Operations Manager

2 months ago

Lufkin, Texas, United States Starboard Group Management Company Full time

Job Summary

The Restaurant General Manager will play a key role in the operation of our restaurants. As a leader, you will be responsible for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Key Responsibilities

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage labor costs, inventory, and supplies to ensure efficient operations
  • Lead and develop a high-performing team, focusing on recruitment, retention, and employee engagement
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Monitor and analyze financial performance, making adjustments as needed to achieve business objectives
  • Collaborate with corporate and local teams to execute marketing programs and promote the brand
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Champion recognition and motivation efforts to drive employee engagement and retention

Requirements

To be successful in this role, you will need to have a strong background in restaurant operations, leadership, and management. You should be able to demonstrate excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.