Customer Service Representative
6 days ago
Wintrust Financial: A Career of Opportunity
">At Wintrust Financial, we're dedicated to providing exceptional financial services to our customers. As a Customer Service Representative, you'll play a vital role in delivering personalized banking experiences that exceed our customers' expectations.
">About Us
">We're a leading financial holding company with over $62 billion in assets and a presence in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. Our unique business model is a competitive strength, powered by talented colleagues who put our customers first.
">Your Role
">As a Full-Time Float Teller, you'll be responsible for processing a variety of financial transactions, including check cashing, withdrawals, deposits, loan payments, and more. You'll also operate a teller drawer to serve customers and bank personnel in lobby or drive-up settings.
">Key Responsibilities
">- ">
- Process financial transactions accurately and efficiently">
- Operate a teller drawer to provide excellent customer service">
- Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel">
- Develop skills to recognize potential fraud and report to management as necessary">
- Comply with all department, bank, and regulatory policies and procedures">
- Uphold established Wintrust culture">
- May be responsible for bank opening/closing and participating in community events">
Requirements
">To succeed in this role, you'll need:
">- ">
- A minimum of 6 months of experience in cash handling or customer service">
- A high school degree or equivalent">
- Ability to travel between branches">
- Availability to work all shifts, including Saturdays">
- Ability to lift 30 pounds">
- Ability to stand for long periods">
Benefits
">We offer a comprehensive benefits package, including:
">- ">
- Medical insurance">
- Dental insurance">
- Vision insurance">
- Life insurance">
- Accidental death and dismemberment insurance">
- Short-term and long-term disability insurance">
- Parental leave">
- Employee assistance program (EAP)">
- Traditional and Roth 401(k) with company match">
- Flexible spending account (FSA)">
- Employee stock purchase plan at 5% discount">
- Critical illness insurance">
- Accident insurance">
- Transportation and commuting benefits">
- Banking benefits">
- Pet insurance">
EEO Statement
">Wintrust Financial Corporation is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive workplace culture.
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