Member Services Team Coordinator
1 week ago
MVP Sports Clubs, a premier sports facility management company in West Michigan, seeks a dedicated Member Services Team Member to join our team. As a key member of our Member Service Department, you will provide exceptional customer service to our diverse clientele.
About MVP Sports Clubs
We are a dynamic organization committed to delivering quality and success in health and recreation. Our values of professionalism, friendliness, efficiency, cleanliness, and teamwork drive our mission to create a welcoming environment for our team members and guests.
Estimated Salary: $25,000 - $35,000 per year
Job Responsibilities
- Prepare high-quality food items while adhering to MVP and Health Department codes.
- Maintain a clean and professional food preparation area.
- Provide superior customer service in a timely, professional, and courteous manner.
- Participate in regular Service Game training sessions as directed by supervisor.
- Wear the MVP Sports Clubs uniform and maintain a neat and professional appearance.
- Perform point-of-sale procedures with CSI Software and manage cash drawer during a specified shift.
- Communicate members' concerns, comments, and questions to the appropriate Manager.
Requirements
- High school diploma or equivalent or relevant work experience.
- First Aid/CPR Training.
- Minimum 6 months prior customer service experience in a high-volume service industry.
- Experience with food preparation.
- Excellent verbal and personal communication skills.
- Excellent organizational skills.
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