Member Services Team Coordinator

1 week ago


Holland, Michigan, United States MVP Sports Clubs Full time

MVP Sports Clubs, a premier sports facility management company in West Michigan, seeks a dedicated Member Services Team Member to join our team. As a key member of our Member Service Department, you will provide exceptional customer service to our diverse clientele.

About MVP Sports Clubs

We are a dynamic organization committed to delivering quality and success in health and recreation. Our values of professionalism, friendliness, efficiency, cleanliness, and teamwork drive our mission to create a welcoming environment for our team members and guests.

Estimated Salary: $25,000 - $35,000 per year

Job Responsibilities

  • Prepare high-quality food items while adhering to MVP and Health Department codes.
  • Maintain a clean and professional food preparation area.
  • Provide superior customer service in a timely, professional, and courteous manner.
  • Participate in regular Service Game training sessions as directed by supervisor.
  • Wear the MVP Sports Clubs uniform and maintain a neat and professional appearance.
  • Perform point-of-sale procedures with CSI Software and manage cash drawer during a specified shift.
  • Communicate members' concerns, comments, and questions to the appropriate Manager.

Requirements

  • High school diploma or equivalent or relevant work experience.
  • First Aid/CPR Training.
  • Minimum 6 months prior customer service experience in a high-volume service industry.
  • Experience with food preparation.
  • Excellent verbal and personal communication skills.
  • Excellent organizational skills.


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