Senior Manager of Digital User Experience

4 weeks ago


Richardson, Texas, United States ADVOCARE INTERNATIONAL LLC Full time
Job Title: Senior Manager of Digital User Experience

At Advocare International LLC, we are seeking a highly skilled and experienced Senior Manager of Digital User Experience to lead our digital transformation efforts. This is a unique opportunity to join a dynamic team and contribute to the development of innovative digital experiences that drive business growth and customer satisfaction.

Key Responsibilities:
  • UX/UI Leadership: Provide strategic leadership and direction to the UX/UI design team, ensuring the development of intuitive, engaging, and seamless user experiences across multiple brands and e-commerce platforms.
  • E-Commerce Optimization: Collaborate with the e-commerce team to optimize the user experience, conversion rates, and customer satisfaction, while ensuring alignment with business objectives and SEO best practices.
  • Customer Journey Optimization: Monitor and refine the end-to-end customer journey across multiple brands and platforms, identifying areas for improvement and implementing changes to enhance the user experience.
  • Roadmap and Strategic Vision: Develop and manage a roadmap for site-related projects and UX/UI advancements, aligning with enterprise business goals and future-state initiatives.
  • Leadership and Collaboration: Lead a team of UX/UI designers and website editors, collaborating with IT, developers, and external agencies to guide them through iterative design processes for enhancing the user experience.
Requirements:
  • Education: Bachelor's degree in Computer Science, Design, Marketing, Technology, Business, User Experience, Information Architecture, or a related field.
  • Experience: Minimum of 5+ years of experience in digital product management, UX/UI design, e-commerce management, digital brand management, information architecture, or a similar role, with some management experience.
  • Technical Proficiency: Proficiency in wireframe tools such as Figma and Adobe XD, strong skills in data analysis using tools like Excel, Google Analytics, Hotjar, and Microsoft Clarity.
  • Communication and Collaboration: Excellent communication and project management skills, with the ability to guide cross-functional teams and manage external agencies.
Ideal Candidate Profile:

We are seeking a forward-thinking, detail-oriented professional passionate about creating high-fidelity, user-optimized branded digital experiences that resonate with online customers, driving conversions, supporting SEO efforts, and achieving business objectives. This individual is curious about ever-changing user behavior, consumer insights, and digital trends, and applies these insights to foster continuous improvement and innovation across our digital platforms.


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