Deposit Services Team Lead
4 weeks ago
ACNB Bank is seeking a highly skilled Deposit Services Team Lead to join our team. This rewarding career opportunity is ideal for a person with both leadership and banking deposit services experience.
The successful candidate will be responsible for leading and managing the Deposit Services team to achieve operational success in order to support and meet the Bank's overall objectives.
The ideal candidate will demonstrate extreme ownership of their area of responsibilities and be able to evaluate processes to identify opportunities for improvement.
Key responsibilities include:
- Providing management, leadership, coaching, and mentorship to the Deposit Services team to ensure compliance with Bank operating policies and procedures;
- Leading the resolution of problems and implementing appropriate procedures to ensure accuracy, efficiency, and consistency relative to operations and customer service;
- Ensuring maximum departmental efficiency by completing tasks on a timely basis and providing quality customer service;
- Staying aware of changes in legislation and practices that affect product applications and recommending changes in Bank policies and procedures to comply with such changes;
- Responding to requests for research and analysis, as well as answering employee and customer inquiries as needed;
- Evaluating, installing, configuring, and deploying new product applications, and ensuring that any product issues are resolved as quickly as possible;
- Staying informed of vendor product enhancements and working with users to increase product utilization;
- Ensuring accurate information retention and record keeping.
Qualifications include:
- A high school diploma or GED;
- Minimum of 3-5 years of related experience required;
- Demonstrated leadership skills, including the ability to coach, provide feedback, and hold the team accountable in a positive, productive working environment;
- Ability to positively interact with internal and external customers;
- Ability to problem solve and think critically and analytically through complex situations;
- Proficient PC skills, including knowledge of Microsoft Word, Excel, and Outlook;
- Strong organizational skills and ability to manage multiple priorities.
Preferred qualifications include:
- Bachelor's degree in a related field of study;
- A thorough knowledge of the deposit operations function, including regulatory compliance requirements.
ACNB Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law.
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