Credential Management Specialist for Federal Agencies

4 weeks ago


Cleveland, Ohio, United States Citizant Full time
Overview: As a key member of our team, you will play a critical role in supporting the US government's Identity, Credential, and Access management ICAM operations. You will be responsible for credential administration, including enrollment, issuance, and activation of identification cards, as well as operating the USAccess system and performing related tasks.

Our team works closely with federal agencies to provide expert support and ensure seamless operations. If you are passionate about delivering exceptional service and have a strong background in IT and customer support, we encourage you to apply for this exciting opportunity.

Key responsibilities include:
  • Providing credential administration support for ICAM operations
  • Enrolling, issuing, and activating identification cards
  • Operating the USAccess system
  • Performing certificate rekey, pin reset, and card update activities
  • Conducting periodic card inventories and logging card movements in the inventory tool

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 2+ years of experience in IT and customer support
  • Strong knowledge of Microsoft Excel and Microsoft Access
  • Excellent communication and problem-solving skills

About Us: Citizant is a leading provider of professional IT services to the US government, committed to delivering high-quality solutions that meet the evolving needs of our customers. We value innovation, collaboration, and employee growth, offering a dynamic and inclusive work environment that fosters success.

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