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Patient Services Associate

2 months ago

Auburn, Alabama, United States MultiCare Full time

Job Summary

The Medical Receptionist is a vital role in our healthcare team, serving as the first point of contact for patients. This position requires excellent customer service skills, discretion, and good judgment. The ideal candidate will have a pleasant and professional manner, articulate phone voice, and be able to work effectively in a fast-paced environment.

Key Responsibilities

  • Greet patients, answer phones, and direct calls
  • Assist patients and families with scheduling, registration, and payment processing
  • Operate basic office equipment and perform various administrative tasks
  • Provide exceptional customer service and maintain a positive attitude

Requirements

  • Post-high school office procedures preferred
  • Minimum one year of clerical and/or receptionist experience; or six months in a medical setting
  • Customer service experience
  • Degree or relevant certificate may be substituted for experience

Our Values

At MultiCare, we strive to create a true sense of belonging for all our employees. We are dedicated to our mission of partnering for healing and a healthy future, and we value respect, integrity, stewardship, excellence, collaboration, kindness, and joy in all that we do.

Why Work with Us?

  • We offer a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off
  • We are a market leader in healthcare, with a strong commitment to innovation and excellence
  • We provide opportunities for growth and development, and we value our employees' contributions to our mission