Medical Scheduler

5 days ago

Webster, Texas, United States Minivasive Pain and Orthopedics Full time
Job Description

Minivasive Pain and Orthopedics is a leading outpatient clinic network serving the greater local area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset.


We are seeking a full-time, bilingual Medical Scheduler to join our team in Webster, Texas. The successful candidate will be responsible for checking-out patients and understanding their needs to successfully organize and schedule procedures accordingly and promptly.


Key Responsibilities:
  • Communicate with all relevant parties regarding patient and procedure information
  • Follow up and ensure all documentation is obtained
  • Verify if all authorizations have been obtained prior to scheduling procedures
  • Schedule and/or reschedule patient follow-ups and procedures
  • Coordinate transportation for procedure patients, if needed
  • Inform and provide patients with necessary information and instructions prior to procedure date
  • Follow up on all canceled or no-show patients
  • Check-out patients
  • Send prescriptions to pharmacies via fax or email
  • Move patients through appointments as scheduled
  • Answer telephone and deal with inquiries
  • Update patients' information into the database
  • Able to travel between various locations, if needed
  • Flexible scheduling may be required to meet company needs
  • Other duties as assigned

Requirements:
  • Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, and other office procedures and terminology
  • Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
  • Strong attention to detail: being careful about detail and thorough in completing work tasks
  • Ability to work independently, guiding oneself with little or no supervision and depending on oneself to get things done
  • Exceptional customer service and phone etiquette
  • Ability to communicate professionally with patients
  • Bilingual: fluent in English and Spanish

Education and Experience:
  • High School diploma; some college preferred
  • Minimum 1-2 years in medical office scheduling setting

Benefits:
  • 3 Medical Plans
  • 2 Dental Plans
  • 1 Vision Plan
  • Employee Assistance Program
  • Short and Long-Term Disability Insurance
  • Basic and Voluntary Life with AD&D Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays

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