Client Support Specialist
4 weeks ago
At Onbe, we're seeking a highly skilled Client Support Specialist to join our team. As a key member of our Client Support Management team, you will play a critical role in ensuring the success of our client programs.
The ideal candidate will have a strong background in client support and operations, with excellent communication and problem-solving skills. You will work closely with Client Support Managers to develop positive relationships with clients and become a product expert, trusted adviser, and strategist.
Responsibilities:
- Field troubleshooting emails and calls from clients and respond to issues and inquiries.
- Ensure first-order health for new clients and/or programs.
- Pull key reports, metrics, and data and analyze to promote program success.
- Act as a product expert and serve as an advocate for the client and Onbe.
- Work with Client Support Managers to prepare for Business Reviews and client meetings.
- Demonstrate client knowledge to advise quarterly client budgeting exercises and review numbers monthly for variances to actual analysis.
- Collaborate on the integration of new programs for new and existing clients.
- Work on internal development projects as assigned and proactively create from their own identified business needs.
Qualifications:
- Bachelor's degree preferred.
- 1-3 years of experience working in a client support and/or operations role with direct client interaction.
- Proficiency with Microsoft Excel, Word, and PowerPoint.
- Ability to travel for company and client-related meetings.
Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, Open PTO, generous parental leave, and more. We're committed to creating a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better.
-
Client Implementation Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States CareSense Full timeJob OpportunityWe are seeking a talented and motivated individual to join our team as a Client Implementation Specialist. As a key member of our team, you will play a crucial role in designing, configuring, building, and maintaining systems to support our clients.As a Client Implementation Specialist, you will work closely with our development team to gain...
-
Client Implementation Specialist
3 weeks ago
Conshohocken, Pennsylvania, United States CareSense Full timeJob DescriptionCareSense is seeking a skilled Client Implementation Specialist to join our team. As a key member of our team, you will work closely with developers to design, configure, build, and maintain systems to support our clients.In this role, you will gain technical experience while contributing to a growing healthcare software company. You will work...
-
Client Onboarding Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States Top Stack Full timeJob OverviewTop Stack is seeking a detail-oriented and organized individual to join their operations team as a Client Onboarding Specialist. The ideal candidate will have strong project management and problem-solving skills, with the ability to verify client information and maintain high standards of compliance.Key Responsibilities:Verify client information...
-
IT Support Specialist
3 weeks ago
Conshohocken, Pennsylvania, United States Allere Full timeJob OverviewWe are seeking a highly skilled IT Support Specialist to join our team at Allere Group. As a key member of our technical operations team, you will be responsible for providing top-notch support to our staff, ensuring the smooth operation of our office's IT infrastructure, and collaborating with external IT consultants to resolve complex...
-
Technical Support Specialist
3 weeks ago
Conshohocken, Pennsylvania, United States ASM Global Full timeJob Summary:ASM Global is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our help desk. Your expertise in IT support will contribute to the overall success of our organization.Key Responsibilities:Manage and prioritize help desk tickets to...
-
Life Skills Professional
4 weeks ago
Conshohocken, Pennsylvania, United States Resources For Human Development Full timeJob SummaryThe Life Skills Professional - Support Specialist will provide support to individuals with mental illness residing in our programs. This role involves partnering with clients to achieve goals and providing hands-on assistance as needed.Key ResponsibilitiesSupport individuals with disabilities in daily life activitiesAdvocate for dignity and rights...
-
Client Onboarding Specialist
3 weeks ago
Conshohocken, Pennsylvania, United States Top Stack Full timeJob DescriptionA key role within our operations team is available at Top Stack, focusing on client onboarding. The ideal candidate will possess strong attention to detail and be able to verify client data accurately while maintaining high standards of compliance.Key Responsibilities:Verify client information for accuracy and compliance.Review onboarding...
-
Customer Support Specialist, Technical
4 weeks ago
Conshohocken, Pennsylvania, United States CareSense Full timeJob OverviewCareSense is a pioneering healthcare technology company that empowers patients to manage their health from the comfort of their own homes. As a Customer Support Specialist, you will play a vital role in ensuring the seamless delivery of our proprietary software, which enables clinicians to create personalized care plans for patients. Your primary...
-
Private Client Advisor II
3 weeks ago
Conshohocken, Pennsylvania, United States Bank of America Full timeJob Description:This role is responsible for acquiring new clients, deepening client relationships, and building upon an internal and external network to achieve business development goals.The Private Client Advisor leads the client management process (CMP) and partners across the enterprise to provide a branded client experience (BCE), including access to...
-
Administrative Support Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States Madrigal Pharmaceuticals Inc Full timeJob Summary:This is an exciting opportunity to join Madrigal Pharmaceuticals Inc as an Administrative Support Specialist. As a key member of our team, you will be responsible for providing administrative support to our department, ensuring the smooth operation of our daily activities. Key Responsibilities:Manage complex calendars, prioritize high-volume...
-
Investment Accounting Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States Innova Solutions Full timeJob Title: Investment Accounting SpecialistWe are seeking an experienced Investment Accounting Specialist to join our team at Innova Solutions. As an Investment Accounting Specialist, you will be responsible for providing financial analysis and accounting support to our clients.Key Responsibilities:Provide financial analysis and accounting support to...
-
Operational Finance Support Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States Randstad Full timeA leading home furnishing retailer is seeking an experienced Operational Finance Support Specialist to join their team in Conshohocken, PA.This role requires working onsite 3x a week and 2 days from home, with a focus on SAP ERP platform experience.Key qualifications include:Experience in a multinational company, preferably in the retail sector.Bachelor's...
-
Veterinary Care Specialist
3 weeks ago
Conshohocken, Pennsylvania, United States BluePearl Full timeBluePearl Pet Hospital is seeking a skilled Veterinary Care Specialist to join their Internal Medicine department.As a Veterinary Care Specialist, you will be a liaison between our internists and clients regarding patient histories, care instructions, lab results, patient updates, and other topics as requested by the doctors.You will be involved with client...
-
Director of Client Onboarding
3 weeks ago
Conshohocken, Pennsylvania, United States Onbe Full timeAt Onbe, we're transforming the way payments are imagined. As the Director of Client Onboarding, you'll play a vital role in the success of our clients' journeys with us. You'll lead change and motivate our teams to complete critical client implementations efficiently, promoting quality and client happiness.This role is a hybrid position that will work...
-
Administrative Support Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States Continuum Co. Full timeJob OverviewWe are seeking a highly skilled and organized Executive Assistant to provide administrative support to our CEO and contribute to the success of our organization. The ideal candidate will possess excellent planning and organizational skills, be proactive, and have a passion for working with others to achieve our goals.Key Responsibilities:Serve as...
-
Digital EHS Implementation Specialist
4 weeks ago
Conshohocken, Pennsylvania, United States AECOM Full timeAbout the RoleAECOM is seeking a skilled junior candidate to join our Digital EHS Practice. As a junior EHS implementation specialist, you will support clients by providing implementation, configuration, guidance, and support for software to protect the environment and keep workers safe.This role requires a passion for sustainability and safety, as well as...
-
Director of Client Onboarding
3 weeks ago
Conshohocken, Pennsylvania, United States Onbe Full timeJob DescriptionAt Onbe, we're seeking a highly skilled and experienced professional to fill the role of Director of Implementations Support. This is a hybrid position that will require working onsite 1-2 days per week at our Conshohocken, PA location, with occasional travel as part of the position.Key ResponsibilitiesLead Critical Implementation Functions:...
-
Client Service Manager
3 weeks ago
Conshohocken, Pennsylvania, United States MMC Inc Full timeJob SummaryWe are seeking a highly skilled Client Service Manager to join our team at MMC Inc. As a Client Service Manager, you will be responsible for the successful management of our clients' project plans, including implementations, annual renewals, and ongoing administration.Key ResponsibilitiesDevelop and implement client plans to outline tasks,...
-
Director of Client Onboarding and Implementation
3 weeks ago
Conshohocken, Pennsylvania, United States Onbe Full timeAbout the Role:We are seeking a highly skilled Director of Client Onboarding and Implementation to join our team at Onbe. As a key member of our implementation team, you will play a vital role in ensuring the successful onboarding of our clients and driving the implementation of our innovative payment solutions.Key Responsibilities:Lead the implementation of...
-
Private Client Advisor II
3 weeks ago
Conshohocken, Pennsylvania, United States Bank of America Full timeJob DescriptionAt Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Private Client Advisor II, you will play a critical role in building and maintaining strong relationships with our clients, providing them with tailored financial solutions and expert advice to help...