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Customer Service Ambassador

2 months ago

Munising, Michigan, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to create a welcoming and inclusive store environment, ensuring that every customer feels valued and supported.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Greet customers and assist them in selecting merchandise, offering personalized recommendations and suggestions.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns.
  • Stay up-to-date on store products and services, providing customers with information and answering questions.
  • Work collaboratively with the store team to maintain a clean and organized store environment, adhering to company standards and policies.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.