Customer Service Associate

3 weeks ago


Plano, Texas, United States William Kuo - State Farm Agent Full time
Position Overview

A State Farm Agent seeks a professional to join their team as a Customer Service Representative. This role involves building customer relationships, providing excellent service, and educating customers about insurance options.

Key Responsibilities:
  • Establish strong relationships with customers and provide follow-up support as needed.
  • Deliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused review process to educate customers on insurance options.
Benefits and Advantages:
  • Competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).


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