Sales Associate
4 days ago
Saks OFF 5TH is the premier luxury off-price destination, offering the best names in fashion at an incredible value. With over 100 stores in the U.S. and Canada, and an online presence at SaksOFF5TH.com, the company provides unparalleled brand access and a seamless connection between ecommerce and stores.
What This Position Is All AboutAs a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. You will be responsible for building relationships with customers, providing personalized shopping experiences, and driving sales through exceptional customer service and product knowledge.
Key Responsibilities- Recommend and select merchandise based on customer needs and desires
- Provide customers with best product knowledge and educate them on current promotions
- Foster repeat business by building relationships with customers and promoting Saks credit card
- Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
- Resolve customer issues through aligning to the core values of trust, integrity, and respect
- Achieve individual and store goals for sales, customer acquisition, and loyalty program participation
- Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
- Complete the markdown process with urgency and accuracy in accordance to company standards
- Participate in store programs and selling events
- Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
- Adhere to Asset Protection control and compliance procedures
- Support the store's shortage and theft awareness program through reporting methods provided by the company
- Efficiently complete tasks or special projects assigned by store leadership
- Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
- Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
- A culture that promotes a flexible work environment
- Benefits package for all eligible full-time employees (including medical, dental, and vision)
- An amazing employee discount and other exciting perks
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.
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