Global Air Freight Operations Coordinator

3 days ago


Minneapolis, Minnesota, United States Kuehne + Nagel Full time

Kuehne+Nagel is a leading logistics company seeking a skilled Global Air Freight Operations Coordinator to join our Minneapolis/St Paul Apt site. This role offers an exciting opportunity for someone looking to launch their career in the logistics industry.

As a Global Air Freight Operations Coordinator, you will be responsible for maintaining, developing, and enhancing customer satisfaction and loyalty by ensuring service excellence through proactive customer service, problem-solving, and interaction with our sales colleagues.

Key responsibilities include implementing, supporting, and monitoring Kuehne+Nagel Air Shipments, coordinating all aspects of pick-up, including billing, rate quotation, and approval of vendor invoices. You will also ensure scheduling pickup and deliveries are executed correctly, handle shipments/handling/storage per SOP, and perform daily correspondence with overseas offices as necessary.

In this role, you will work closely with other departments to deliver a high level of service to healthcare customers. You will schedule Monday-Friday 9am-5pm and have flexibility to work overtime on weekends as needed. Reports to the Air Logistics Customer Care Manager.

Required skills and qualifications include a High School diploma or equivalent, 2+ years of customer service experience, and 1+ year of data entry. A great compensation package, medical/dental benefits, employee discounts, tuition reimbursement, excellent training programs, and a fun global work environment make this a great opportunity.

At Kuehne+Nagel, we offer stability and international career growth in the logistics industry. We have over 80,000 employees at some 1,300 locations in over 100 countries. With a salary range of $55,000 - $65,000 per annum, depending on location, this is an excellent opportunity for those looking to start or advance their careers.



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