Healthcare Services Liaison

1 day ago


Pembroke Pines, Florida, United States MedElite Full time
About MedElite

MedElite is a leading provider of healthcare services, dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. Our innovative approach focuses on delivering high-quality, proactive care directly to the bedside, enhancing resident health outcomes while saving valuable time and resources for our partner organizations.

Job Summary

We are seeking a highly motivated and experienced Healthcare Services Representative to join our team. As a vital member of our sales team, you will be responsible for driving new business with our Skilled Nursing Facilities, providing exceptional customer service, and fostering strong client relationships.

Key Responsibilities:
  • Conduct sales calls to patients, responsible parties, and facilities to introduce and offer our services
  • Proactively prospect and cold call to develop new client relationships
  • Maintain and update prospect lists while managing existing client accounts
  • Facilitate the lifecycle process, establishing ongoing communication for future business opportunities
  • Resolve customer service issues promptly to ensure maximum customer satisfaction
Requirements:
  • LPN license required; long-term care experience preferred
  • Proficiency in customer service and telephone etiquette
  • Experience with inbound and outbound phone communication
  • Familiarity with Electronic Medical Records (EMR) systems preferred
  • Strong understanding of governmental regulations and Medicare eligibility requirements
Benefits:
  • Health, dental, and vision insurance
  • Company-sponsored life insurance
  • Short and long-term disability
  • Paid time off
  • Commuter benefits

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in healthcare services, please submit your application.



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