Healthcare Services Liaison
1 day ago
MedElite is a leading provider of healthcare services, dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. Our innovative approach focuses on delivering high-quality, proactive care directly to the bedside, enhancing resident health outcomes while saving valuable time and resources for our partner organizations.
Job SummaryWe are seeking a highly motivated and experienced Healthcare Services Representative to join our team. As a vital member of our sales team, you will be responsible for driving new business with our Skilled Nursing Facilities, providing exceptional customer service, and fostering strong client relationships.
Key Responsibilities:- Conduct sales calls to patients, responsible parties, and facilities to introduce and offer our services
- Proactively prospect and cold call to develop new client relationships
- Maintain and update prospect lists while managing existing client accounts
- Facilitate the lifecycle process, establishing ongoing communication for future business opportunities
- Resolve customer service issues promptly to ensure maximum customer satisfaction
- LPN license required; long-term care experience preferred
- Proficiency in customer service and telephone etiquette
- Experience with inbound and outbound phone communication
- Familiarity with Electronic Medical Records (EMR) systems preferred
- Strong understanding of governmental regulations and Medicare eligibility requirements
- Health, dental, and vision insurance
- Company-sponsored life insurance
- Short and long-term disability
- Paid time off
- Commuter benefits
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in healthcare services, please submit your application.
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