Senior Systems Analyst, Part-Time
1 week ago
We are seeking a highly skilled Senior Systems Analyst to join our team at New Mexico Highlands University. As a key member of our IT department, you will be responsible for supporting our enterprise software applications and providing technical expertise to end-users.
Key Responsibilities- Work with technology users to define needs and requirements, developing complex custom reports and online information inquiries.
- Provide technical support through applications problem analysis, troubleshooting, problem resolution, and documentation.
- Perform applications management and administration, including monitoring, system and process logs, maintaining applications security and access, account creation, configuring, and testing application functionality.
- Maintain, manage, and be well-versed in multiple Operating Systems, including Microsoft Windows, Linux, and UNIX.
- Develop and maintain technical documentation, system utilization and capacity reports, process flow charts, and utilize and maintain information in the Information Technology Service Management (ITSM) system.
- Perform software applications development, including requirements gathering, business process analysis, program design, and writing complex code using current programming languages and best practices and standards.
- Write complex code to implement software applications integrations and develop application interfaces.
- Install, upgrade, configure enterprise applications software, and coordinate and conduct validation and user acceptance testing of software.
- Provide communications and information sharing through conducting and attending meetings, emails to the university's technology community, scheduling, and coordinating technology events.
- Develop and maintain training material and provide end-user training.
- Maintain technical relevance with current and state-of-the-art technology trends and practices through self-directed professional reading and presentations, developing and maintaining professional contacts, attending professional development courses, and attending functional training of the University's technology.
- Bachelor's degree in an information technology field or equivalent combination of education and experience totaling eight (8) years in enterprise applications support.
- Four (4) years of professional experience in enterprise applications support, Microsoft Windows or Linux Operating Systems.
- Experience in Argos Data Block and Report Writing, SharePoint and Active Directory, Ellucian Banner System, Oracle or SQLSVR Database Management System, Microsoft 365, SharePoint, Active Directory, and a College or University environment.
- Must be available on an on-call basis or to work non-standard business hours to upgrade, perform systems, and support enterprise applications and their users.
- Specialty licensure/certification may be required, as specified by the department.
- Excellent and effective communication skills, both written and verbal/oral.
- Knowledge in at least three (3) of the following programming languages: ASP, Python, PowerShell, HTML, Java, JavaScript,.NET, Perl, PL/SQL, SQL.
- Ability to work with people possessing differing levels of technical knowledge.
- Ability to manage and maintain multiple projects and be an effective team player.
- Ability to maintain confidentiality in regard to information processed, stored, or accessed by systems.
- Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions.
- Knowledge of computer systems analysis and design concepts, methods, procedures, and standards.
- Ability to plan, design, coordinate installation, test, manage, and modify complex systems and subsystems.
- Knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject areas to design complex systems or subsystems.
- Repetitive hand motion and prolonged use of computer.
- Sitting for extended periods of time.
- No or very limited physical effort required.
- Work is performed in a typical interior/office work environment.
- Work with frequent interruptions.
- No or very limited exposure to physical risk.
- Moderate physical effort. May require occasional lifting, handling, pushing, or moving objects up to 50 lbs.
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