Automotive Service Advisor
3 weeks ago
Group 1 Automotive is a leading automotive retail sales and service company with a strong presence in the United States and the United Kingdom. We are committed to providing our customers with an exceptional experience and our associates with a supportive and dynamic work environment.
Job SummaryWe are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers to understand their needs, and working with our service team to ensure that our customers receive the best possible service.
Key Responsibilities- Provide exceptional customer service to our customers, responding to their needs and concerns in a timely and professional manner.
- Communicate effectively with customers to understand their needs and preferences.
- Work with our service team to ensure that our customers receive the best possible service, including scheduling appointments, communicating with customers about the status of their vehicles, and ensuring that all work is completed to the highest standards.
- Meet or exceed sales and customer satisfaction targets.
- Participate in ongoing training and development to improve skills and knowledge.
- High school diploma or equivalent required.
- Valid driver's license required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Ability to work effectively in a team environment.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
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Service Team Member
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