Senior Test and Measurement Specialist
4 weeks ago
Liquid Instruments is a leading provider of innovative test and measurement solutions for scientists, engineers, and students. We are seeking a highly skilled Technical Support Specialist to join our team.
As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers worldwide. This includes managing and triaging inbound technical enquiries, providing customers with technical information or solutions, and replicating customer bug/error reports.
You will also assist in the maintenance and creation of technical support materials, including application notes, API code examples, and ensuring the knowledge base is up-to-date.
Additionally, you will support our regular software updates with HW and SW testing on our Moku devices and have the opportunity to travel to trade shows in support of sales activities.
We offer a competitive salary, comprehensive medical and dental insurance, equity position in Liquid Instruments, and a 401k plan with company match.
Requirements:
- B.S. in Electrical Engineering, Physics, or related field
- Some experience working for a technical company is helpful
- Sense of urgency for providing world-class support to our customers
- Exposure to programming in Python, C/C++, or similar
- Ability to collaborate across time zones and work remotely
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