Senior Field Service Representative

5 days ago

Smyrna, Georgia, United States Eaton Full time
Job Title: Senior Field Service Representative

Eaton's ES AMER ESS division is currently seeking a highly skilled Senior Field Service Representative to join our team in the Smyrna, GA area. This role offers a company car and a guaranteed 40-hour paid week.

The expected annual salary range for this role is $ [insert salary range] per year. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Job Summary:

We are looking for a talented individual to support customers across the power system lifecycle, including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies. The successful candidate will manage small projects independently and lead FSR teams on larger projects.

Key Responsibilities:
  • Support customers across the power system lifecycle
  • Manage small projects independently and lead FSR teams on larger projects
  • Generate timely and accurate service reports on work, product performance, and warranties
  • Provide recommendations for improved electrical systems
  • Cultivate strong relationships with customers, team members, and partners
  • Mentor less experienced technicians
  • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Team Benefits:
  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship, and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches
Qualifications:
  • High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Must be able to work in the US without corporate sponsorship now or in the future
  • No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must have a valid driver's license
Preferred Qualifications:
  • Associate degree or higher from an accredited institution
  • Bachelor's degree in Engineering from an accredited institution
  • Electrical or General Contractor's License
  • Professional Engineering License
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET/NETA certification
Skills:
  • Strong problem-solving and logical thinking skills
  • Ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
  • Understanding of 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at [insert phone number] to discuss your specific need.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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