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Customer Service Representative

2 months ago


Massillon, Ohio, United States BellStores Full time

Job Details

Description

Customer Service Representative

As a BellStore Customer Service Representative, you will be the face of our company, providing exceptional customer service to our valued customers. Your primary responsibility will be to ensure that every customer interaction is positive and memorable.

Key Responsibilities

  • Provide fast, efficient, and friendly service to customers.
  • Handle customer transactions accurately and efficiently.
  • Stock merchandise on sales floor and in coolers to maintain a clean and organized store environment.
  • Work collaboratively with other store employees to achieve sales goals and provide excellent customer service.
  • Maintain a clean and safe store environment, adhering to company standards.
  • Perform other duties as assigned by Store Management.

Requirements

Physical Demands

  • Standing: 90%
  • Lifting: up to 40# for stocking shelves, coolers, and back room
  • Reaching: daily (above head - cigarette racks, storage shelves, etc.)
  • Bending: daily (down and side to side)
  • Pushing: brooms, mops, dolly on wheels - daily
  • Pulling: cart daily

Qualifications

We are looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply.