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Healthcare Customer Service Specialist

2 months ago

Lewiston, Maine, United States Covenant Health (Tennessee) Full time

Compensation: The initial compensation for this role is set at $17.23.

This amount represents the entry point of the salary range. The final offer will be influenced by your qualifications and experience in relation to the position.

Position Overview:

The Patient Service Representative acts as a vital link between our healthcare facilities and the patients we serve. This role is essential in facilitating communication between patients and healthcare providers, ensuring that all ancillary services related to patient care are efficiently coordinated.

Qualifications:

  • A high school diploma or GED is mandatory; an associate degree is preferred.
  • At least one year of relevant experience is desirable.
  • Exceptional interpersonal and customer service abilities are required.
  • Strong verbal and written communication skills are essential.
  • Proficiency in computer and telephone operations is necessary.

Covenant Health Mission:

As a Catholic health organization, we are dedicated to providing holistic healing and care to all individuals in our communities.

Core Values:

  • Compassion: We demonstrate respect, care, and sensitivity towards everyone, honoring the dignity of each individual, particularly the vulnerable and suffering.
  • Integrity: We uphold justice and ethical practices while responsibly managing our resources.
  • Collaboration: We engage in partnerships and shared objectives to foster healthy communities.
  • Excellence: We strive to deliver all services with the utmost quality while pursuing innovative solutions.

We uphold a commitment to preventing employment discrimination based on various factors, ensuring a fair and equitable workplace for all.