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Seasonal Retail Customer Service Associate, Part Time

1 month ago

Glendale, California, United States Bloomingdale's Full time
About Us
Bloomingdale's is a leading luxury department store that makes fashion personal and fun. We strive to create an easy and enjoyable shopping experience for our customers. As a B-Helpful Professional, you will be a key part of our team, providing exceptional customer service and ensuring that our customers have a seamless shopping experience.

Job Overview
The B-Helpful Professional is a highly energetic and engaged team member who serves as a go-to resource for our customers and associates throughout the store. This role requires speed, attention to detail, a collaborative spirit, and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless, and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information, and facilitating the booking of appointments for various in-store services.

Key Responsibilities
* Create an in-store easy, seamless, and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
* Embrace and be proficient with technology
* Participate in the merchandising and operational requirements of the role

Requirements
* High School Diploma or equivalent required
* No experience required
* Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
* Resourceful and able to adapt quickly to changing priorities
* Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays