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Member Service Representative

1 week ago

Dublin, Ohio, United States Walmart Full time
About the Role

The Member Service Representative plays a critical role in ensuring that our members have an exceptional shopping experience. This involves providing top-notch customer service, resolving member issues, and maintaining a clean and well-organized store environment.

Key Responsibilities:
  1. Provide exceptional customer service to all members, including responding to inquiries and resolving issues in a timely and professional manner
  2. Maintain a high level of knowledge about products and services offered by the company, including being able to answer questions and provide recommendations
  3. Work effectively with colleagues to achieve team goals and objectives
  4. Maintain a clean and well-organized store environment, including sweeping and cleaning the sales floor and restocking shelves
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure
  • Excellent communication and interpersonal skills