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Automotive Customer Service Specialist

3 weeks ago

Scranton, Pennsylvania, United States Toyota of Scranton Full time

Become a vital part of our team at Toyota of Scranton's Collision Repair Department as a Customer Service Representative This role involves serving as the first point of contact for clients picking up their repaired vehicles, ensuring an excellent experience, and providing support by answering phones, coordinating with department managers, and managing administrative tasks at the front desk.

Responsibilities:
  • Meet and greet clients, ensuring a warm welcome and exceptional service.
  • Assist customers with questions about repairs and vehicle status, providing accurate and timely information.
  • Facilitate vehicle pick-ups, ensuring all necessary paperwork is completed and clients are satisfied.
Benefits:
  • A competitive salary of $20.25 per hour.
  • A comprehensive benefits package, including health insurance, paid time off, and employee discounts.
  • A stable and secure work environment with regular business hours, Monday through Friday, 8am-5pm.

Join our dedicated team and contribute to providing outstanding customer service in our Collision Repair Department