Quality Assurance Manager

4 days ago

Terre Haute, Indiana, United States Saturn Petcare, Inc. Full time
Job Title: Quality Control Manager

Saturn Petcare, Inc. is seeking a highly skilled Quality Control Manager to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality and food safety in our pet food products.

Key Responsibilities:
  • Develop and implement quality control strategies, policies, and procedures to ensure consistent delivery of high-quality products or services.
  • Supervise, lead, and manage a team of quality control professionals, providing guidance, training, and support.
  • Enforce conformance to implemented policies, operating procedures, quality systems, and programs that ensure proper testing, evaluation, inspection, and technical support to meet product safety and quality standards.
  • Establish and enforce key performance indicators (KPIs) to track the effectiveness of quality control processes and identify areas for improvement.
  • Collaborate with cross-functional teams, such as operations and customer service, to ensure quality control standards are integrated into all aspects of the organization.
  • Conduct regular audits and inspections to identify areas of non-compliance or opportunities for improvement.
  • Analyze data and metrics related to quality control to identify trends, patterns, and areas for improvement.
  • Collaborate with the Research and Development team to ensure new products or processes meet quality standards before they are introduced to the market.
  • Establish and maintain relationships with vendors to ensure compliance with quality control standards.
  • Participate in all third-party and customer audits and inspections, and corrective action response.
  • Act as a quality resource for operational issues, process improvement activities, new ingredient testing, and new product commissioning.
  • Conduct performance appraisals; provides feedback; and assists in setting goals and objectives.
Requirements:
  • Strong leadership and team management skills, with the ability to effectively lead and develop a team.
  • At least 5-15 years of work experience as a quality control associate in food/beverage, with at least five years of experience in a supervisory capacity.
  • Pet food experience is a plus.
  • BS or MS degree in Food Science or a related field (Meat Science, Biology, Microbiology, Food Microbiology, Chemistry, or Industrial Engineering).
  • Demonstrated track record of successfully implementing quality control strategies and driving continuous improvement.
  • Proficiency in using quality control tools and software, such as statistical analysis software and quality management systems.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
  • Strong knowledge of cGMP for Pet or human Food (21 CFR 507 or 113).
  • Ability to perform both internal and external quality and food safety audits.
  • Preferred: HACCP, PCQI, SQF, Allergen Control, Food Recall, and Root Cause Analysis trainings.
Preferred Qualifications:
  • Proficiency in MS Office applications, Minitab, SAP, and a DMS program.
  • Ability to read and interpret documents such as standard operating procedures, work instructions, and policy guides, and other procedural manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to understand German language is a plus.
Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, feel, reach with hands and arms. The employee is required to stand, climb, sit, walk, talk, and hear. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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