Banking Associate

5 days ago


Montana, United States PNC Full time

Job Summary: We are seeking a highly skilled Banking Associate to join our team at PNC. As a key member of our Retail Branch organization, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during the customer interaction and refer as appropriate.
  • Adhere to all policies and procedures, demonstrating sound judgment within established limits.

Requirements:

  • Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
  • Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Benefits:

  • Medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, a robust wellness program with financial incentives

Equal Employment Opportunity: PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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