Dining Experience Manager

7 days ago


San Jose, California, United States Dave & Buster Full time
About Us

Dave & Buster's is a leader in the entertainment industry, providing an exciting and unique experience for our Guests. Our Captains play a crucial role in ensuring that every Guest has a memorable time with us.

We are committed to delivering exceptional service and maintaining a safe and clean environment for our Guests. As a Captain, you will be expected to work effectively in a fast-paced environment and adhere to house policies and procedures.

Responsibilities
  • Provide exceptional Guest service by responding to inquiries and resolving issues promptly.
  • Maintain a clean and safe environment by adhering to house policies and procedures.
  • Act as an ambassador for Dave & Buster's, promoting a positive image of the company and its values.
  • Assist with special events and functions as directed by management.
Requirements

The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
  • Work days, nights, and/or weekends as required.
  • Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
  • Work in noisy, fast-paced environments with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, stoop, mop, sweep, and wipe frequently.
Compensation and Benefits

We offer a competitive salary range of $17.7 - $18.7 per hour, making it one of the top pay rates in the industry. Additionally, we provide a comprehensive benefits package including medical, dental, vision, 401K, and more.

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