Dining Experience Manager
3 weeks ago
In the vibrant heart of San Francisco, Chotto Matte's acclaimed Japanese Peruvian restaurant is seeking an experienced Maitre D' to join its Reception Department. This role is vital in enhancing the overall dining experience, ensuring every guest feels welcome, valued, and well-attended throughout their visit.
The Maitre D' is responsible for setting the tone of the experience from the moment guests walk through the door, overseeing the Host Team, managing reservations, accommodating special requests, and addressing any issues to ensure a seamless and enjoyable dining experience.
Key Responsibilities:
- Greet and welcome guests warmly as they arrive, creating a positive first impression and setting the tone for their dining experience.
- Overssee reservations, ensuring accurate booking entries, optimal seating arrangements, and efficient guest flow throughout the restaurant.
- Lead and guide the Host Team, ensuring smooth operations and that guests are seated promptly and according to their preferences.
- Ensure all guests' needs, including special requests, are anticipated and addressed to ensure a seamless and enjoyable dining experience.
- Handle guest inquiries, concerns, or complaints in a professional and timely manner, working to resolve issues to the guest's satisfaction.
Physical Demands:
- Ability to move with agility, stand for extended periods, and bend as necessary.
- Carry light items such as menus, reservation books, or small guest items up to 15 lbs throughout shift.
Salary and Benefits:
We offer a competitive hourly wage of $25 per hour plus tips, comprehensive benefits package, and opportunities for career advancement supported by ongoing training and development.
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Dining Experience Associate
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Fine Dining Restaurant Chef
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Dining Experience Director
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Dining Experience Specialist
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Dining Experience Coordinator
3 weeks ago
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Dining Experience Specialist
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Dining Experience Specialist
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Dining Services Director
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Dining Experience Coordinator
1 month ago
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Dining Experience Coordinator
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San Francisco, California, United States CCL Hospitality Group Full timeAbout CCL Hospitality GroupWe are a leading provider of hospitality services, committed to delivering exceptional experiences for our clients and guests.Our team is dedicated to providing top-notch food service operations in a seated dining room setting, with a focus on quality improvement, sanitation, infection control, and facility-related activities.We...
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