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Customer Service Associate
2 months ago
Regal Car Sales and Credit is a reputable Buy Here Pay Here Car Dealership with over 30 years of experience. We pride ourselves on providing a hassle-free, customer-centric experience, and that's where you come in. With 14 locations across the tri-state area, we offer a family-style atmosphere with internal advancement opportunities.
Job Responsibilities- Build and maintain open, honest, and timely communication with customers via various channels.
- Demonstrate exceptional phone skills and assist customers with the application and qualification processes.
- Communicate vehicle purchase requirements to customers and maintain their active database within our company-wide CRM software.
- Attend to follow-ups, schedule customer appointments, and respond to electronic leads as needed.
- Demonstrate excellent face-to-face communication skills and maintain necessary paperwork for customers.
- Maintain a good driving record.
- Medical and Health Savings Account with company match.
- Dental and Vision Plan Options.
- 401K Plan with company match up to 6%.
- Company-paid $10,000 Life Insurance Policy.
- AFLAC Supplemental Insurance Options.
- Vehicle Purchase Plan.
- Tuition Assistance.
- Valid State Driver's License and good driving record.
- Willingness to work a 40-hour work-week.
- No experience required.