Client Care Associate Manager

3 weeks ago


Brighton, Colorado, United States Banfield Full time

**Job Overview:**

Banfield Pet Hospital is seeking a Client Care Associate Manager to oversee the day-to-day operations of our hospital. The ideal candidate will have excellent leadership skills and be able to motivate and inspire a team of dedicated professionals.

The Client Care Associate Manager will be responsible for ensuring that our clients receive exceptional service and that our hospital runs smoothly and efficiently. This includes coordinating client and pet flow, developing and implementing process improvements, and maintaining relationships with clients and vendors.

Responsibilities:

  • Lead a team of Client Care Associates to deliver exceptional client service.
  • Coordinate client and pet flow through the hospital to maximize productivity and efficiency.
  • Develop and implement process improvements to enhance the client experience.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 3 years of experience in a leadership or management role.
  • Excellent leadership and communication skills.

Benefits:

  • A competitive salary of $60,000 - $70,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy.

This is an exciting opportunity to lead a dynamic team and make a meaningful contribution to our mission of delivering high-quality patient care and exceptional customer service.



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