Retail Operations Quality Assurance Specialist

7 days ago


Midlothian, Virginia, United States Food Lion Full time
About the Role

Food Lion, a leading grocery store chain, is seeking a Quality Assurance Associate to join its team. As a key member of our operations team, you will play a vital role in maintaining high standards of cleanliness and safety within our stores.

Job Summary

The Quality Assurance Associate is responsible for ensuring that our stores meet Food Lion's rigorous standards for cleanliness, safety, and customer satisfaction. This includes maintaining accurate records, implementing quality control measures, and providing excellent customer service.

Key Responsibilities:

* Maintain a clean and safe shopping environment by adhering to Food Lion's sanitation and safety standards
* Conduct regular inspections to ensure compliance with company policies and procedures
* Identify and report any potential hazards or areas for improvement
* Provide exceptional customer service and respond promptly to customer inquiries and concerns
* Collaborate with other departments to ensure seamless execution of daily tasks and projects

Requirements and Qualifications

To be successful as a Quality Assurance Associate at Food Lion, you should possess:

* A high school diploma or equivalent preferred
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Basic computer skills and ability to learn new software

Working Conditions

This position requires frequent standing, walking, and bending, as well as the ability to lift up to 25 pounds. You must also be able to tolerate working in extreme temperatures for short periods. We offer a competitive salary of $35,000 - $45,000 per year, depending on experience, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.

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