Customer Service Associate

5 days ago


Dover, Massachusetts, United States Needham Bank Full time
Job Title: Customer Service Associate

We are seeking a friendly and courteous Customer Service Associate to join our team at Needham Bank. As a key member of our customer service team, you will be responsible for providing exceptional customer service and handling customer inquiries.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, addressing their needs and concerns.
  • Provide product information and promotions to customers, promoting bank products and services.
  • Collaborate with colleagues to achieve sales goals and promote bank products.

Requirements:

  • High School Diploma or equivalent required; 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic knowledge of banking products and services, with a willingness to learn and develop skills.

Compensation:

$40,000 - $55,000 per year, depending on experience.


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