Customer Service Associate
5 days ago
We are seeking a friendly and courteous Customer Service Associate to join our team at Needham Bank. As a key member of our customer service team, you will be responsible for providing exceptional customer service and handling customer inquiries.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner, addressing their needs and concerns.
- Provide product information and promotions to customers, promoting bank products and services.
- Collaborate with colleagues to achieve sales goals and promote bank products.
Requirements:
- High School Diploma or equivalent required; 1-2 years of customer service experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Basic knowledge of banking products and services, with a willingness to learn and develop skills.
Compensation:
$40,000 - $55,000 per year, depending on experience.
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