Weekend Fitness Representative

16 hours ago


Dallas, Texas, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.

Key Responsibilities
  • Greet members, prospective members, and guests, providing outstanding customer service.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Qualifications and Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and coworkers.
  • Strong listening skills, with the ability to empathize and problem-solve.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shifts.
  • Continual talking in person or on the phone during shifts.
  • Must be able to occasionally lift up to 75 lbs.
  • May encounter toxic chemicals during shifts.
Why Join Planet Fitness?
  • Great career opportunities - every one of our General and Regional managers were promoted from within.
  • Starting pay at $9.00/hr.
  • Free premium gym membership.


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