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Public Safety Officer

2 months ago

Chicago, Illinois, United States Advocate Health Full time

Job Summary

Advocate Health is seeking a highly skilled and dedicated Public Safety Officer - Armed to join our team. As a Public Safety Officer - Armed, you will be responsible for providing security services with professionalism, fairness, and compassion in challenging circumstances. You will inspire confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.

Key Responsibilities

  • Provide security services with professionalism, fairness, and compassion in challenging circumstances.
  • Inspect facilities to identify vulnerabilities, hazards, and fire conditions.
  • Conduct thorough contraband searches and audits of Interim Life Safety Measures.
  • Respond to service calls, such as combative or threatening patients or visitors and team member incidents.
  • Investigate incidents that occur on Advocate Aurora property and complete timely and accurate reports.
  • Liaise with state and local law enforcement and first responder agencies.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), and department-issued equipment.

Requirements

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS).
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police, or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
  • Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
  • High School Diploma or GED.
  • Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff, and/or property.

Working Conditions

  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Must be able to push/pull with 35 lbs. of force.
  • Must possess the hand strength, dexterity, and ability to safely operate a firearm.
  • Must perform all functions of operating, loading/un-loading, breaking down, and cleaning a firearm un-assisted and without assist devices.
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
  • Protective clothing must be worn as necessary.
  • Frequent exposure to aggressive behavior and emotionally charged situations.
  • Must be able to handle personal stress and possible violence.
  • Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint, and be able to assist nursing staff with lifting patients of all sizes.