Bilingual Support Professional

3 weeks ago


Cincinnati, Ohio, United States YAC Robot Systems, Inc. Full time
Job Overview

YAC Robot Systems, Inc. is seeking an experienced Bilingual Support Professional to join our team in the vibrant suburbs of Cincinnati, Ohio.

As a one-stop shop for turnkey automation systems, we're revolutionizing the industry with our cutting-edge designs, seamless installations, and top-notch service. Plus, as an Authorized Integrator for FANUC America, we're at the forefront of innovation every step of the way.

The ideal candidate will have excellent communication skills in both English and Japanese, strong administrative expertise, and a proven ability to work independently in a fast-paced office environment.

We offer a competitive salary of $65,000 per year, comprehensive benefits package, and opportunities for growth and professional development.

Key Responsibilities:

  • Translate internal/parent company documents and communications to and from English and Japanese.
  • Interpret vendor, customer, and internal verbal communications, ensuring accuracy in data and interpretation.
  • Perform a wide variety of technical and office administrative duties, including typing, filing, data entry, schedule coordination, and maintenance of office equipment.
  • Assist in facility maintenance, including scheduling service calls, preventive maintenance, and annual inspections with vendors.
  • Maintain the building alarm and badge system, research and recommend security measures for the facility.
  • Coordinate travel arrangements for expatriate staff and other visitors.
  • Set up and maintain company training records, administer company benefits, employment activities, and employment verifications.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.

Requirements:

  • High school diploma or equivalent required; 2+ years of experience in office administration and human resources preferred.
  • Excellent communication skills in both English and Japanese.
  • Strong administrative expertise, including typing, data entry, and scheduling.
  • Ability to maintain absolute confidentiality, problem-solve, and think critically.
  • Proficient in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint.
  • Familiarity with office equipment, including copiers, phone systems, and computers.

Benefits:

  • Competitive salary of $65,000 per year.
  • Comprehensive benefits package, including medical, dental, vision, HSA, FSA, life, and disability insurances.
  • Flexible scheduling options.
  • Opportunities for growth and professional development.


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