Critical Care Case Manager

4 weeks ago


Iowa City, Iowa, United States Cottingham & Butler Full time
Job Description

Critical Care Specialist

Cottingham & Butler is seeking a skilled Critical Care Specialist to join our Employee Benefits team. As a Critical Care Specialist, you will work closely with consultants, clients, and health plan members to identify and assess individuals with serious conditions, explore options for care and resources that lower out-of-pocket costs, and explore risk transfer opportunities that lower health plan costs.

Key Responsibilities:

  • Collaborate with consultants, producers, carriers, TPAs, and reporting tools to identify large claimants.
  • Communicate with client contacts to determine employee status and align on engagement strategies.
  • Execute strategies by working closely with claimants, employers, and benefits team members.
  • Assist claimants in understanding their diagnosis and guide them to high-value care facilities and alternative insurance options.
  • Proactively contact carriers and service providers to navigate claimant situations.
  • Record outcomes based on client goals, measuring risk mitigation and transfers.

Requirements:

  • Bachelor's Degree or Bachelor of Nursing preferred.
  • Minimum of three years in business. Ideally, two years of nursing experience or case management work.

Skills:

  • Oral and Written Communication: Proficient in professional communication across various formats.
  • Concierge-Level Service: Skilled in building trust and guiding individuals to necessary resources during critical times.
  • Project Management: Capable of managing multiple tasks and organizing projects to ensure successful outcomes.
  • Organizational Skills: Detail-oriented with the ability to track progress and prioritize tasks effectively.

About Cottingham & Butler:

We sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of 'better every day' constantly pushing ourselves to be better than yesterday.


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