Installation and Service Coordinator

5 days ago


Saint Marys, Pennsylvania, United States HiFyve Full time
About the Job

We are looking for an Installation and Service Coordinator to join our team at HiFyve in Saint Marys, PA.

This role offers a salary range of $97K-$124K and a comprehensive benefits package, including a company credit card, cell phone, and computer.

The successful candidate will be responsible for managing and performing field service activities, including installing, maintaining, and servicing new and existing equipment. This role requires extensive travel to customer facilities, both domestically and internationally, and involves managing large equipment installations, mechanical work, and communication with various stakeholders.

  • Conduct extensive travel to and from customer facilities in North America, with occasional international travel- up to 85% travel.
  • Manage large equipment installations, coordinating with rigging contractors and other contracted personnel.
  • Perform mechanical work such as welding, piping fitting, and general assembly to prepare equipment for startup and commissioning.
  • Conduct mechanical work for rebuilding, maintaining, or servicing existing equipment.
  • Collaborate with sales, engineering, and manufacturing teams to plan upcoming field service installations and projects.
  • Communicate effectively with customers to provide updates on progress, address issues, and report completion status.
  • Provide feedback to sales, engineering, and manufacturing teams to facilitate continuous improvement of installations and field service projects.

Key Responsibilities:

  • Travel extensively to customer facilities in North America and occasionally internationally.
  • Coordinate large equipment installations with rigging contractors and other contracted personnel.
  • Perform mechanical work to prepare equipment for startup and commissioning.
  • Conduct mechanical work for rebuilding, maintaining, or servicing existing equipment.


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