Customer Support Associate

4 days ago


Farmington, Michigan, United States Digitain LLC Full time
Job Title: Support Specialist

At ACD Connect, we're seeking a highly skilled Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:
  • Assist clients with general portal support, billing support, and client portal support
  • Provide timely and accurate responses to client inquiries
  • Work collaboratively with the support team to resolve complex issues
Requirements:
  • Bilingual Spanish and English speaking skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive hourly rate of $16.50 after training period
  • Opportunity to work remotely with flexible scheduling
  • Access to employee assistance services and supplemental insurance

ACD Connect is an equal opportunity employer and values diversity. We are committed to creating a workplace that is inclusive and respectful of all employees.


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