Product Success Manager

4 days ago


Leesburg, Florida, United States BlueHalo Full time
About the Role

We are seeking an experienced Product Success Manager to join our team at BlueHalo. As a Product Success Manager, you will be responsible for managing communication, coordination, and execution of critical customer support, training, and customer-requested evaluations to deliver superior service. You will also actively market the BlueHalo Brand, establish customer requirements, set clear expectations, and shape opportunities by creating sales proposals, executing product demonstrations, and networking at conferences.

Key Responsibilities
  • Manage customer support, training, and evaluations to deliver superior service
  • Market the BlueHalo Brand and establish customer requirements
  • Shape opportunities by creating sales proposals and executing product demonstrations
  • Coordinate logistics for business development events and customer purchases
  • Become an expert on counter drone technologies and competitors

Requirements
  • 5+ years' experience in sales or customer success
  • Passion for building and scaling a world-class customer success function
  • Direct field experience working with large Defense, Aerospace, Military, or State & Local customers
  • Leadership skills to develop and execute business development activities

Preferred Qualifications
  • 8+ years of business development, team leadership, and training experience
  • Active Top Secret level security clearance
  • Prior experience working with RF systems


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