Senior Manager, Program Management

2 days ago


Orlando, Florida, United States NBCUniversal Full time
Job Summary

Universal Orlando Resort is seeking a highly skilled Senior Manager, Program Management to lead our strategic program resource management, release management, and project governance efforts. As a key member of our team, you will provide direction and guidance to managers and oversee the program's output and product, promoting an atmosphere of cooperation and collaboration.

Key Responsibilities
  • Drive a critical portfolio of projects & programs in support of Parks Technology and our guest experience by providing overall leadership to project management structure.
  • Work with Product & Technology teams to develop, track, analyze and publish project and financial reports, scorecards, and program/project performance trends.
  • Support the portfolio both internationally & domestically including UO, USH & USJ.
  • Key contributor to annual strategic planning process for assessment of critical resources and financial estimation in support of advancing the organization vision & mission.
  • Build & lead a high performing team of project managers, program managers, release train engineers scrum masters and others achieving operational excellence to achieve and exceed goals and objectives.
  • Execute up on and contribute to process improvements and best practices across PMO to support delivery excellence.
  • Maintain strong relationships with key stakeholders to achieve robust and sustainable governance model.
  • Provide overall leadership to project management structure, approach and reporting.
  • Oversee the critical area of risk management, dependency management and mitigation; inclusive of issue identification, risk assessment and mitigation development and recommendations.
  • Contribute to our the agile transformation strategy.
Requirements
  • Bachelor's degree in Finance, Business, Information Technology, Engineering or related field required.
  • 9+ years in PMO, progressive transformation or technology enablement;
  • or equivalent combination of education and experience.
What We Offer

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort is an equal opportunity employer.



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