ADR Case Management Professional
1 week ago
We are looking for an experienced Litigation Support Specialist to join our team at Labaton Keller Sucharow LLP. As a key member of our ADR team, you will be responsible for supporting the day-to-day operations of our claims processing function.
About the Role:
The ideal candidate will have experience working in a fast-paced environment, with excellent communication and organizational skills. You will be responsible for managing and coordinating claims-related tasks, including document preparation, communication with clients, and data analysis.
Key Responsibilities:
- Format documents and communications for clients;
- Liaise between third party vendors and Labaton Keller Sucharow;
- Review documents for production to defense counsel for quality control;
- Calendaring and entry of case information into databases;
- Perform intake and initial filtering of client inquiries;
- Preparation of submissions involving large volumes of individual claims;
- Run and analyze client data reports;
- Organize documents and communications with clients;
- Ensure that case documents accurately reflect a client's individual information;
- Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients;
- Prepare and send client communications;
- Communicate with clients telephonically, on occasion;
- Work with attorneys to plan data gathering, and settlement update workflows;
- Analyze and summarize client inquiries to identify trends and patterns requiring further action; and
- Assist with the development of processes and technological systems for addressing large volumes of client interactions.
Requirements:
- Proficient in the use of Microsoft Word and Excel;
- Familiarity with Filesite preferred;
- Familiarity with client management systems or databases preferred;
- Strong technical skills and ability to quickly learn new litigation support software;
- Strong written and oral communication skills and strong interpersonal skills;
- Must possess great attention to detail;
- Must possess analytical and critical thinking skills;
- Strong organizational and time-management skills;
- Ability to work independently while understanding the importance of teamwork;
- Ability to manage workload consisting of multiple tasks; and
- The salary range for this position is approximately $50,000-$55,000 per year.
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