Retail Product Specialist

1 day ago


Schaumburg, Illinois, United States Skechers U.S.A. Full time
About the Role

As a Retail Product Specialist at Skechers U.S.A., you will play a vital role in delivering an exceptional customer experience by engaging and interacting with all customers. Your primary responsibility will be to elevate customer satisfaction, maintain a clean and organized store environment, and adhere to operational, merchandise, and loss prevention standards.

Main Responsibilities
  • Drive sales through excellent customer service and product knowledge.
  • Act as a product expert and serve as a brand ambassador for all things Skechers, guiding customers to the right product selection.
  • Ensure floor inventory is well maintained, merchandising, stocking, and cleaning to create a premier shopping experience.
  • Efficiently process customer transactions, discounts, and returns, striving to maintain the customer relationship.
  • Stay up-to-date on the latest Skechers' product knowledge.

Skills and Qualifications
  • Loves being part of the team and treats every coworker with respect and positivity.
  • Previous retail, restaurant, or hospitality experience is preferred but not required.
  • Work availability should be open to the store's needs.
  • Flexible and motivated to provide excellent customer service.
  • Strong attention to detail.

About Skechers
Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We prioritize comfort technologies and deliver stylish, innovative, and quality products. With over 180 countries and territories served, Skechers connects customers to products through various channels, including department and specialty stores, e-commerce, and digital stores, as well as our over 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. We provide equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

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