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Service Team Member

2 months ago

Chehalis, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide friendly and helpful service to customers, answering questions and resolving issues in a timely and professional manner.
  • Assisting Customers: Assist customers with finding products, answering questions, and making recommendations to enhance their shopping experience.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and performing other tasks as assigned.
  • Inventory Management: Assist with inventory management tasks, including receiving and processing shipments, counting inventory, and reporting discrepancies.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, provide excellent customer service, and maintain a positive store environment.
Requirements
  • Customer Service Experience: Previous customer service experience in a retail or hospitality environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move freely throughout the store.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.