Regional Retail Manager

2 weeks ago


Newark, New Jersey, United States Goodwill Industries Of Greater New York Full time
Job Overview

Position Title: Market Manager - New Jersey
Department: Retail
Reports To: Regional Vice President

Position Type: Exempt
Supervising Staff: Yes

General Purpose:
As a Market Manager, you will utilize your expertise in the thrift retail sector to implement and adjust strategies that promote operational excellence, enhance merchandising practices, and drive profitable sales growth.

Your role will involve overseeing your primary store while providing leadership and direction to additional locations within your market. You will be responsible for achieving high performance across all initiatives, ensuring alignment with company objectives and key performance indicators (KPIs).

Key Responsibilities:

  1. Performance and Operations: Drive sales and operational success in your designated market, focusing on financial analysis and action planning to address business challenges.
  2. Lead your primary store to serve as a training hub for staff within the region.
  3. Support the Regional Vice President in achieving strategic goals for a profitable retail business.
  4. Promote a culture of operational excellence by identifying best practices and enhancing efficiency.
  5. Oversee eCommerce initiatives and ensure compliance with standard operating procedures across your market.
  6. Foster a customer-centric environment, enhancing donor and customer experiences.

Leadership and Culture:
Encourage a diverse and inclusive workplace, ensuring all employees feel valued and supported. You will manage performance and engagement within your team, mentoring leaders to enhance their skills and drive accountability.

Qualifications:
To be successful in this role, you should have:

  • A minimum of 7-10 years of experience in a fast-paced retail environment, preferably in thrift or specialty retail.
  • Strong leadership skills with a proven track record in managing multi-unit operations.
  • Excellent communication and relationship-building abilities.

Benefits:
We offer a comprehensive benefits package, including health plans, dental and vision coverage, retirement contributions, generous paid time off, and employee discounts.

Working Conditions:
This role may involve occasional travel and requires a proactive approach to managing operational challenges.



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