Rock School Operations Manager

3 weeks ago


Monmouth, Illinois, United States School of Rock Full time
Job Summary:
We are seeking an experienced Rock School Operations Manager to lead our school and drive its success. As a key member of our team, you will be responsible for creating a safe and inspiring environment for students to grow and develop their musical talents. Key responsibilities include improving efficiency, increasing location profitability, and managing school operations.

Key Responsibilities:
* Deliver exceptional experiences for students and parents, driving strong engagement and maximizing student enrollment
* Manage customer service, including billing, schedule management, and timely communication
* Build relationships in the local community to increase visibility, create performance opportunities, and drive business
* Hire and onboard staff members, ensuring they are successful in their roles and contribute to the school's success
* Promote diversity and inclusion to create a welcoming environment for all individuals
* Manage educational and business KPIs to drive results
* Oversee successful show production and provide inspirational performance opportunities

Estimated Salary Range:
$65,000 - $85,000 per year

Required Skills and Qualifications:
* 3+ years work experience in management, sales, marketing, or customer service
* Excellent customer service skills
* Sales background a plus
* Passion for music and the arts
* Experience reviewing and managing a P&L or budget
* Strong recruitment and staff management skills
* Excellent communication skills (written and verbal)
* Proven problem-solving skills

Benefits:
* Medical, dental, and vision insurance
* Paid time-off and holiday pay
* 401(k) retirement plan with company match

What We Offer:
* A dynamic and supportive team environment
* Opportunities for professional growth and development
* A competitive salary and benefits package


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