Concierge - Part-time Weekends

4 weeks ago


West Palm Beach, Florida, United States Bella Mar at Royal Palm Beach Full time
About the Role

Welcome to Bella Mar at Royal Palm Beach, where we're passionate about creating a culture of personal and professional growth. As a Part-time Concierge, you'll be the first point of contact for our customers, providing exceptional customer service in a friendly and professional manner.

Key Responsibilities
  • Proactively assist residents, families, visitors, and employees with questions or problems, ensuring a positive experience.
  • Monitor the entry area, greet and direct visitors, answer incoming calls, and manage the lobby experience.
  • Support sales and marketing efforts by managing inquiries, connecting callers to the appropriate team member, and facilitating tours of the community.
  • Assist with resident documentation, maintain confidentiality, and promote activities and events.
  • Follow and communicate company policies and procedures.
Requirements
  • High School Diploma or equivalent required.
  • At least six months of experience in a receptionist role or similar function.
  • Experience with Microsoft Word and Excel preferred.
  • Excellent verbal and written communication skills.
What We Offer
  • Medical, Dental, and Vision benefits.
  • Paid Time Off.
  • 401k Retirement Plan and Life Insurance.
  • Team Member Assistance Program.


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