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IT Support Specialist

2 months ago

Memphis, Tennessee, United States Friends For All Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Friends For All. As a key member of our technical support team, you will be responsible for maintaining our computer systems, network, and software.

Key Responsibilities:
  • Install and configure computer systems and applications
  • Respond to staff inquiries and assist in troubleshooting and resolving issues
  • Actively assist in updates, maintenance, and monitoring all aspects of computer networks
  • Resolve technical issues related to network interruptions
  • Maintain Master IT List with all related IT documentation
Requirements:
  • Bachelor's degree in Information Systems, Computer Science, or related field
  • 1-3 years customer-facing tech support experience
  • Advanced knowledge of Microsoft 365 applications
  • Excellent verbal and written communication skills
  • Ability to work with a diverse client population
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.