IT Service Management Specialist

4 days ago


Round Rock, Texas, United States NavitsPartners Full time
Job Description: We are looking for an experienced IT Service Management Specialist to join our team at NavitsPartners. The ideal candidate will have 8 years of experience in IT outsourcing and managed services, with a strong understanding of IT best practices and the ability to foster credibility and trust across IT and business teams.

The estimated salary for this role is $80,000 - $105,000 per year, depending on experience. The successful candidate will be responsible for managing IT outsourcing and managed services relationships, as well as driving innovative solutions to enhance service quality while balancing cost constraints.

Requirements:
  • ">
  • 8 years of experience with ITSM and ITIL governance processes.
  • 8 years of experience balancing strategic and tactical decision-making.
  • 8 years of strong oral, written, and facilitation communication skills.
  • 8 years of technical understanding with the ability to bridge business concepts.


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